Electrical District No. 3

Would give this place less than 1 star if possible. Awful billing practices. The extremely high cost of electric not withstanding, this company takes forever to process documents and billing is very shady. I moved the service at a residence from a deceased persons name and 5 months later, still dealing with additional charges. They are another case of monopolistic policies in the area I live in. Shame on them.

It would be nice to see ed3 actually attempt outreach before disconnecting services (other than a text). I use the pay by day meter. We travel a lot, sometimes I get caught up in meetings and it easily slips my mind. I have not been able to get autopay to work on our account. We still have not heard back a resolution on this...so I am stuck trying to navigate this the best I can... Providing other methods of contact, like a phone call, before disconnecting power is more than reasonable. In addition, giving 24 hours notice if the meter balance falls below $0, is also more than reasonable, not 90 minutes. Its just very frustrating. I don't mind paying a fee if I forget, but there is zero room for accidental errors. Ed3 is more than capable of being more accommodating to prevent a disconnection if they truly cared. I know I sound like an echo chamber as all of this has been suggest by others previously... but they have made zero effort to make this easier on people.

This company is the worst. They are diabolical and use dishonest / unethical practices on customer experiencing financial hardship.